Help / Frequently Asked Questions

ORDERING

HOW CAN I CHECK MY ORDER STATUS?
To check the status of your order, click the link below and enter you email address. If you have a Fast Life account and want to view your order history, sign into your Fast Life account here and click the “Order History” tab.
HOW DO I CANCEL OR CHANGE MY ORDER?
We begin processing your order immediately upon receipt. Please email us immediately to cancel order. Otherwise you will have to wait until you receive the product and request a return.
WHAT IS YOUR RETURN POLICY?
We accept unworn merchandise with stickers still attached within 30 days of receiving your product. Swimwear is final sale. We want you to be happy with your purchase so please contact us at hey@thefastlifeco.com if there are any issues with your order.
A full refund, excluding shipping charges, will be issued on unworn merchandise within 30 business days to the original form of payment.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Thefastlifeco.com accepts: Visa, MasterCard, AMEX, Discover, JCB, PayPal. We do not accept checks, cash, or credit vouchers. All cards that do not participate in the verification process will not be accepted.
IS THE FAST LIFE SITE SECURE?
Yes, The Fast Life Co has implemented Secure Socket Layer technology, one of the most robust encryption platforms available. Your credit card information will be encrypted from the moment you enter it until your transaction is processed.

PROPER CARE

HOW ARE YOUR SHIRTS SIZED?
You will find size charts located here.
Men’s shirts have a standard more relaxed fit and a fitted tee. They will be marked on the product page so you know what you will be ordering.
WHAT IS THE PROPER CARE FOR YOUR SHIRTS?
We want your shirts to last a long time. Please use the following guidelines when caring for your Fast Life shirts:
• Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners.
• Tumble dry low, or hang-dry for longest life.
• Cool iron inside-out if necessary. Do not iron decoration.
• Do not dry clean.

SHIPPING – PLEASE READ

DO YOU SHIP INTERNATIONALLY?
We ship internationally. We have a Europe fulfillment center located in Latvia.
WHAT ARE YOUR SHIPPING POLICIES AND TIME FRAMES?
PLEASE READ CAREFULLY:
Orders placed Monday-Friday will begin processing the following business day (excluding holidays).
Processing for most products typically takes 24 to 48 hours. Shirts can take 36 hours to process. Swimwear and backpacks can take up to 4 days to process.
We currently do not process orders over the weekend and on holidays. Orders shipped via USPS may arrive on Saturday (post office discretion), but all other methods of shipment do not offer delivery on Saturday or Sunday.

CONTACT

HOW DO I GET SPONSORED BY THE FAST LIFE?
We are not currently offering sponsorships.
CONTACT US
WHAT IS THE CUSTOMER SERVICE PHONE NUMBER AND HOURS OF OPERATION?
We are available Monday – Friday | 9am – 5pm PST | Contact us at: hey@thefastlifeco.com

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